IT Support

IT Support Services

Technetics Consulting offer managed IT support services & solutions for corporate partners of all sizes in Australia. We have the tools, staff, and expertise you need to ensure your business is running smoothly. Contact us today to get the hardware and software support services you need.

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24/7 help desk support

With our full-time, experienced helpdesk support staff, you won’t just get service during business hours. We can offer a full-time support technician to assist you and your team members with any support desk issues you may encounter – 24/7, 365. This gives you the peace of mind you need to focus on your business instead of managing emergency tech issues.

Desktop & User Support

We offer level 1 support for day-to-day helpdesk support services, as well as level 2 and 3 IT support to handle more complex issues that may require technical expertise and troubleshooting.

With our team of experienced desktop support staff supporting your business and your employees, you can enjoy enhanced productivity, minimal downtime, and fewer overall technical issues.

Server & Backend Support

If you’re seeking an experienced team to help with remote support for server and backend equipment, or for onsite IT support at your office, our team of support technicians is here for you.

With our managed IT services, an experienced support engineer will ensure that your mission-critical applications, website, and other systems are properly maintained, supported, upgraded, and monitored.

Device & Infrastructure Support

Our team of remote and on-site staff can handle device and infrastructure support for your servers, networking equipment such as routers and switches, and any other hardware that you need to keep your business running.

Technetics trained technicians will quickly learn everything they need to know about your devices and IT infrastructure – and use a proactive approach to maintain, upgrade, and monitor your systems to ensure minimal downtime and maximum productivity.

Project Support Services

If you already have a team of in-house IT staff or developers, but you are in need of additional support to ensure the timely delivery of a project or work through unexpected difficulties during project production, Technetics Consulting is here for you.

Our team of IT specialists is deeply familiar with all front-end and back-end coding languages and development tools, and can provide your team with the support services they need to work out difficulties, speed up product development, and meet tight deadlines – all while delivering high-quality work. If your project is in trouble or you’re undertaking an ambitious project and know you’ll need more staff, get in touch with Technetics Consulting right away.

Application Support

Need application support for Office 365, Microsoft Azure, or any other specific application or suite of products? We specialize in application support for Microsoft products at Technetics Consulting, and can provide you with the custom-tailored solutions you need to manage your enterprise applications and cloud services more effectively.

Contact Technetics Consulting Today To Learn More

Whether you need IT support for cloud services, a desktop support analyst to assist your employees with day-to-day tech issues, project support services or any other managed IT services in Australia, Technetics Consulting is here to help.

For more information or to get started, contact our customer service team online or give us a call at 1300 853 453. We’d be happy to discuss the unique needs of your business, and develop a managed IT strategy that will empower your future business growth.

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    Our Awards & Accreditations

    Technetics Consulting Melbourne Awards & Accreditations