Managed IT Services

At Technetics Consulting, our industry experts offer a wide range of managed IT services for small and medium-sized enterprises (SMEs), corporations and organisations in a variety of industries. Based in Melbourne, our expertise ranges from 24/7 help desk support and cloud migrations through to fully managed infrastructure services.

What are Managed IT Services?

Managed IT services provides your organisation with ongoing support from IT experts. Solutions are tailored to suit your business environment and can include 24/7 IT support, user and device management, software and hardware procurement and cybersecurity services.

Why Should You Use Managed Services?

Managed services help minimise downtime, resolve issues quickly and maximises productivity with proactive monitoring and maintenance along with access to the latest technology solutions. It takes the hassle out of setting up and managing your IT infrastructure and systems by putting it in the hands of experts who find the most efficient ways to support your business.

What Managed Services Do We Offer?

Technetics provide a range of market-leading managed services to the SME and corporate sector, including


Access 24/7 support via phone, email, online chat or through a dedicated client portal. Our tailored full-service plan ensures we’re always on hand to help offer solutions to any problems fast.


Transform your business with help from our experienced consultants. Find the right technology to support growth and deliver new projects at scale while future-proofing your IT infrastructure.


Enjoy secure, fast, reliable network services while mitigating security threats with tailored IT network services custom designed to suit your budget and specific needs. Set up the right infrastructure and solutions to ensure smooth day-to-day operations.


Facilitate reliable communication between you and your employees, customers and suppliers. Support remote work, video conferencing and online collaboration with the latest software and communication tools including Microsoft Teams and 3CX telephony.


From long-term software subscriptions to one-off hardware purchases, our partnerships and connections to the industry-leading IT providers gives you access to the best available IT products and services at the lowest possible price.


Protect important files and data while ensuring applications and infrastructure run reliably. Technetic’s custom-designed data storage, data backup and disaster recovery solutions involve working to discover your unique needs and implementing solutions to ensure you’re protected from data loss and are compliant with industry regulations.


Whether you need some or all of your IT infrastructure and operations outsourced, we’ll help design an approach that best supports your organisation's unique requirements. We can act as a network system administration team, performing routine checkups, upgrades and fixes or as a fully outsourced IT manager that strategically plans and maintains your organisation’s IT infrastructure.

Our Process

At Technetics, we have delivered managed services since 2003. Our experienced consultants are customer-focused and committed to delivering on projects of all sizes. Whether you require a simple help desk solution or a complex, large-scale IT infrastructure rollout with a structured timeframe, we have the resources and expertise to deliver on time and within budget. We believe in transparency, honesty and integrity, something that informs our approach whether we’re recommending software or implementing essential managed cybersecurity services.

What is Included in Managed Services?

Managed services are designed to suit your specific requirements. That means what’s included is entirely dependent on your unique needs. At Technetics, we take into account your budget, long term business goals and any regulatory requirements, advising you on the best approaches to managing your IT infrastructure. From day-to-day troubleshooting to implementing new software that streamlines business operations, we deliver the solutions you need.

What are Different Types of Managed Services?

Managed service providers (MSPs) differ widely in the scope of their services. While some focus on managing software as a service (Saas), networks and IT infrastructure, others may also offer cybersecurity services such as dark web monitoring and security awareness training. It’s important to look for an MSP that provides the full scope of IT services you require and has the necessary industry experience, connections and track record to deliver quality solutions.

How Do I Determine That I Need Managed Services For My It Business?

Any business or organisation that relies on IT can benefit from managed services. Whether you’ve recently started a new business, are a rapidly growing business with changing requirements, are looking to update legacy software and hardware, or looking to expand the scope of your operations, managed services for IT businesses can help maximise the efficiency and quality of your IT infrastructure.

Benefits of Managed IT Services

At Technetics, our services offer multiple benefits in the immediate and long term:

What is the Future of Managed Services?

Like the rest of the digital world, managed services for IT business is a space subject to constant evolution and change as new technologies and processes arise. As passionate industry experts, the team at Technetics is dedicated to constantly researching new technologies and building upon our existing partnerships so we can always deliver the best IT solutions to our customers.

Contact Technetics Today

To find out more about our managed services offerings or to discuss how we can help your business in Melbourne or beyond, get in touch with the team at Technetics. Contact us today.


Technical expertise, a strong track record, extensive experience and partnerships with quality vendors are all important when choosing an IT service provider. You should also aim to find a provider that offers proactive support and strategic IT planning, with a focus on finding the best solutions for your current needs while considering future requirements.


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