Managed IT Services

Managed IT Services

When you outsource high level IT functions to another business, you are placing a great deal of trust in them. You need to know that the people on the other end are competent and capable of delivering a comprehensive service. Technetics is a Melbourne based Managed Services Provider (MSP) with experience providing a full range of managed IT services to any business that needs them.

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IT Support

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Project Services Icon | Technetics Consulting Melbourne


Project Services Icon | Technetics Consulting Melbourne


Keeping any business running smoothly is always a top priority for management. In most modern companies, reliable IT infrastructure is crucial for smooth day to day operations. For many SMEs, increasing productivity through better in-house IT management is a tall order. Outsourcing IT management via cloud services presents a much more affordable and realistic option for these businesses.

IT Support

Our IT professionals are on hand 24/7 to provide support whenever you need it. When you outsource your IT management to Technetics, you get access to a full-service plan that includes access to a dedicated IT service desk whenever you need it. Under the outdated break-fix model, you are at the mercy of the service providers’ schedule.

We are available through email, phone, online chat, or a dedicated client portal that we will set up for you. We understand that when clients hire us for their managed IT support, they are expecting a support team that can offer a quick response to serious issues.

IT Procurement

We have contacts and connections to many of the best service providers in Melbourne. Whatever IT services you need, we can assist in procuring the best available products and services at the best available prices. When we highly recommend a solution to our clients, we do so with confidence. Whether you need to make a one-off hardware or software purchase, or you’re in the market for a long-term relationship with a new vendor, Technetics can connect you with the right people to make it happen.

Network Services

You can’t put a price on strong cyber security. Some businesses are still under the misapprehension that only the most prominent brands have to worry about attracting the ire of hackers. But cybercriminals are increasingly targeting smaller companies whose network security is often significantly weaker than their larger competitors.

All it takes is one ransomware attack to cripple a small operation completely. Or an attacker could steal your customers’ personal data, causing irreversible damage to your reputation. Our disaster recovery service ensures that when the unexpected happens, you stand a good chance of recovering as much of your affected data as possible.

IT Connectivity

It’s no good outsourcing IT services to another business unless you can be confident that you will have access to them 24/7. Every second that the connection between you and your IT services provider drops represents lost time and wasted money. If you’re paying for us to manage your IT systems and provide support when requested, you expect us to maintain a connection as close to 100% of the time as possible.

With Technetics, you can be confident that we are doing everything we can to keep our connection active. Our infrastructure is second to none, and we will do everything in our power to make sure that we are available to you whenever you need us.

IT Communication

Good communication is key to the success of any business. The size and type of your business don’t matter; your business will rise or fall on the strength of its internal and external communication. Technetics will ensure that your IT communication infrastructure is working smoothly and efficiently; we will do all we can to facilitate efficient communication between you, your staff, and your customers. Of course, you will always be able to communicate with us with ease as well.

IT Outsourcing

Some businesses need to outsource the entirety of their IT operations to a company like Technetics. Others are looking for us to take responsibility only for a few key areas. We offer a flexible service that we can tailor to your business’ specific needs. IT outsourcing isn’t just for SMEs who can’t afford to manage their infrastructure in-house; we have helped larger enterprises to manage their infrastructure to varying degrees as well.

We want you to have complete peace of mind from the moment you begin working Technetics; your business operations are too important to take risks with. From cybersecurity to help with office 365 storage, Technetics provides the full gamut of IT services to our clients. Contact us today to arrange a free consultation and take your corporate IT infrastructure to the next level.

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