Warranty management services
Technetics have many years of experience dealing with Vendors the world over to ensure our clients are provided with the best possible after sales warranty service available. We have direct relationships with all leading vendors and are able to action warranty claims and coordinate repair or replacement of equipment quickly so as not to impact your business.
HOW DOES IT WORK?
All warranty claims are processed by our team of Vendor specialists. The claim is tracked in our ticketing system that provides us with real time information based on pre-defined custom workflows along with notification rules and linked with the vendors SLAs to ensure that we maximize the speed of your claim.
HOW IS IT USED? WHO IS IT USED FOR?
Warranties build trust, relationships and confidence between buyer and seller. Warranties give buyers peace of mind and the power to feel confident in their purchase however if the warranty claim is mismanaged or simply all too hard it will result in a loss of trust, loss of business productivity and ultimately a loss of revenue. To mitigate any potential loss of any IT hardware within its warranty period Technetics will provide end to end management of all warranty claims.
WHAT ARE THE BENEFITS?
The greatest benefit of good warranty management is the ability to impact your business in a positive way. Ensuring a critical component is repaired or repaired quickly is the best way to ensure business stability form an IT infrastructure point of view.
HOW CAN WE HELP?
Technetics can provide you with a complete warranty management solution to save you time, money and reduce your business risk.
Call us today to find out how we can help.