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Below are some companies we are proudly associated with:
What some of our clients say about services:
We had cause to seek a Data Recovery service recently when a RAID
5 set of Serial Attached SCSI (SAS) disks in a new IBM server became
severely corrupted and our client had saved some crucial data on this
server.
Although the new SAS disks presented a technical challenge to its technicians,
Technetics Data Recovery worked closely with us to overcome those difficulties
and recreated the whole Linux file system on the RAID 5 array.
Technetics Data Recovery were enjoyable to deal with, their approach
was very professional and as a result of their skill we have a very
relieved client. Thankyou, Technetics, for the high quality of your
service.
David Bullock, Loftus IT
The service that was provided was excellent.
Other companies that I deal with should take a leaf out of Technetics
books and they would learn what customer service is. I am doubly happy
as the technicians were able to recover my photos from my memory card.
The level of service was high in all communications, right from my initial
phonecall, through to delivery of my cd with my photos on it. I was
kept informed about what stage the data recovery was up to and not left
guessing. This was very much appreciated.
I cannot express enough thanks to the technicians that were able
to get my photos back.
I would definitely recommend Technetics above other companies.
We have a couple of companies in Perth that do data recovery however
I took a risk and sent the card to Melbourne. Technetics website looked
very professional and I was happy with what they had to offer. I’m
glad that I made this choice.
Angela Elsbury, Western Australia
The data recovery project we ask Technetics Data Recovery to do
reached its final phase on Monday 5th February 2007.
The recovered files were application software and data, which was
originally written for the MS-DOS operating system, however can work
in the Windows environment with some encouragement.
On Monday we were able to get the application software running.
The software contained large volumes of meteorological data which is
not available elsewhere. We were able to retrieve data in ASCII format
on the Monday. This means that the data recovery project has reached
its hoped for outcome.
I would like to thank Technetics Data Recovery for the way in which
they dealt with this project. They ensured that the source data tape
was not damaged, and the recovered data was kept securely until it could
be passed back to us. The recovered data was in a form that the Bureau
of Meteorology could use, and the outcome hoped for was the recovery
of meteorological data files suitable for import to modern application
software.
Would you pass on my thanks to the Technetics Data Recovery team
who contributed to what was for the Bureau of Meteorology, a great outcome.
Rod Hutchinson, Bureau of Meteorology
I just wanted to drop you a quick note in praise of the support
(onsite and remote) we've received from the Technetics technical team
over the past 3 years. The support team at Technetics has always been
professional, efficient, and courteous and their response to IT issues
has always been first class. Thank you Technetics for setting the standard
for great customer service which your staff faithfully follow.
Chris Bolanis, C & J Designer Homes
We would just like to say thank you from the bottom of our hearts.
Your service was not only all that we were told to expect from your
company -- it was even better than we could have expected – you
were amazing. You were totally professional, your service was delivered
on time, and you gave us back precious memories – our photos and
other important documents. We had believed that we had lost all of this
information for good!! You were efficient, courteous and most of all,
you were honest, straightforward and gave excellent value for money.
We would definitely use your company again if we ever needed any
other data retrieval services or other IT assistance in the future,
and would not hesitate to recommend your company to anyone else. We
recommend your services to any private individuals or any small, medium
or large companies requiring amazing data retrieval services and expert
IT assistance. This is the company to go for. They will do more for
you when everyone else charges you more to do less.
You are amazing and we would give you 20 out of 10 for your costing,
customer service, efficiency and attention to detail, as well as your
honest and friendly attitude.
We thank you once again for your excellent work.
We wish all of you all the very best for your future and hope you
all have a safe and happy Christmas and a very prosperous New Year.
Richard and Vicki Querin, Melbourne
As you know we recently recovered from raid 5 array on our windows
2003 Server, even though there where some physical damage to the some
of the hard drives your technicians manage to get almost all the data.
as we are a school we have around 1000+ users I am really happy that
none of them complained that they lost any files.
Thank you very much recovering our data
Nalin Fernando, Lilydale Heights
Data recovery was great. A few images have not been recoverable
but overall a fantastic job.
Service was great, very prompt.
Andrew Nave, Aitken Walker & Strachan Solicitors
It was exactly what we wanted.
Shin Kang, APC Australia Pty Ltd
Your service is very, very good !
I have recomended you to some other people.
Robert, Perth
'Lost photo's on hardrive of home computer.'
Level of service was great, we received the data much sooner than
expected which was terrific. Communication was also good, I knew what
I could expect at all times. Would I use Technetics again? Yes I would.
Matt lear, Golden Plains Shire Council
The service has been very good with a quick response back from
your technical staff in regards to the status.
Tony Hue, Eaton
We were very happy with the process and the data was exactly as
what we required! The only hiccup was at this end with regard to a changed
ABN on our system. We would also have liked to pay the account using
credit card but this was not possible?
Many thanks and a good job by all who worked on it.
Greg Connors, Department of Natural Resources, Environment
& the Arts
We’re very happy with the service provided by Technetics –
I particularly like the fact that we are kept informed at each step
of the process via an update email.
Mark Crouch, ARTC
The service was excellent ... the test of good service I believe
is in follow up, and to this end your staff were excellent.
There was a problem with one of the recovery DVD's that was sent
out, but this was rectified quickly and effectively with a replacement
next day.
Excellent.
Jamie Pole, Australian Pacific Paper Products
Thank you so much for recovering my lost data. When my USB stick
became corrupted, I thought that I had lost a crucial file that I had
invested so much time in. Thank you so much for recovering the file
and within 24 hours! It is much appreciated. I found your company great
to deal with - prompt and very professional service
Jackie Martin, Anzics
I am very happy with the service provided, the outcome was exceptional
especially since a couple of tech people had said that the material
was un recoverable, so thanks very much, its great.
Tim Pledger
"Technetics' professionalism and customer support is outstanding.
They were able to diagnose the problem quickly and explained the process
of retrieving data in a very clear and concise manner. Obviously many
of their clients are highly stressed when they call upon their services
and they did an excellent job of assuring us that all data would be
retrieved. Not only that, their prices are second to none and their
turnaround is impressive. If you want reliability, friendly customer
service and professionalism I highly recommend Technetics. Thanks guys,
you saved $20,000 worth of work for us!"
Wing Tsang (Director), Hybridmedia
"Thank you to your data recovery team and all of your staff.
You operate an organization that is truly focused on providing a high
quality service. The service you provided me was Excellent. Congratulations
to you all."
David Bowden, Aldwich Resources Australia P/L
"I am extremely satisfied with your service and professionalism
in managing our IT outsourced needs and those of my clients. Your advice
and expertise in the area of networking and open source (Linux) knowledge
is at the highest level in today’s competitive market. Even though
you were working directly with one of our top clients at a very sensitive
time you preserved the privacy and integrity between our companies but
most of all you resolved all the outstanding issues in a short period
of time.
I salute your professionalism and friendly manner in handling our
strategic business relationship."
Damian Ng (Director), Think Solutions Pty. Ltd.
"I was very impressed with Technetics; both their customer
support and recovery process was excellent. They take a comprehensive
and structured approach that ensures all data and customer support needs
are fulfilled surpassing customer expectations. They were excellent
to deal with and I would suggest their services to anyone who required
data recovery."
Philip Fuglsang (Manager), North West Bay Ships
"Thank you for all the help you and your colleagues gave us
in upgrading out IT capabilities over the past 2 weeks. Everything seems
to be in good working order and our new computers are fully operational.
Be assured if we need any further assistance, we will call on your expertise
as you have done high quality work for us. I am also more than happy
to provide a reference for you if you have a prospective client that
wants assurances about your quality of work."
Scott Spaulding (Chief Operating Officer), C-F-S Career Management
Pty. Ltd.
"It has been a pleasure doing business with Technetics. From the
moment I presented you with my personal computer's dead hard drive,
having previously feared that I would never see my data again, to the
moment I walked out of your office with the reconditioined laptop, a
new external hard drive and DVD copies of all my data, I was confident
that choosing your company had been a very wise decision. I remain much
appreciative of your efforts on this project.
It is nice to know that when you get that awful question "
Who ya gonna call?" Technetics is there to help. You are indeed
the 'ghostbusters' of mysterious data crash and burn accidents, and
I thank you."
Dr. Brenda Beatty, Monash University
"I would like to thank you for the extremely high quality
job you have performed on the recovery of our very vital data. I should
say that we were actually very surprised that you have recovered all
the contents of our non-responding and very badly crashed harddisk drive
even though all the data on it were in a highly secure encrypted format.
At the point that we lost our belief that its data could be recovered,
you have done a fantastic job.
I am delighted with your perseverance and very reliable work and
advise you to our helpdesk personnel for crashed hard disk data recovery
jobs since they cannot themselves handle such delicate and time consuming
activities.
I really like the quality of your customer service, your personal
friendly approach and the continuous update emails about the work you
carry out. You have persisted and finally got all our data back in very
good condition.
Thank you very much again to recover all our very important data
that consist of numerous projects, design details, various documentations
and email communications.
Nuri Gokoglu (Technical Co-ordinator | Intelligent Networks
Design), Ericsson Australia Pty. Ltd.
"I am writing this letter in appreciation of the work done
to salvage the data on our hard drive. This hard drive was for critical
machine at our manufacturing site in Oakleigh.
For each day this machine is down it is a huge cost to the company.
Had we had lost the hard drive, we would have lost 3-4 years worth of
critical programs, which could have taken up to 6 months work to replace.
We are very grateful as a company for the hard work involved in
restoring the files from the hard drive, and more importantly the timely
manner in which the process occured."
Brent Backhouse (Project Engineer), Assa Abloy
"It is with great pleasure I write to congratulate and thank
your company most sincerely for the priority effort you gave to recovering
the essential data from our failed hard drives. I am pleased to report
that all of our data was completely recovered without any individual
files being lost of corrupt. This is a remarkable feat!
As you can Imagine, the whole process was rather daunting for us,
but your commitment to the task and ongoing status reports kept us fully
informed of the situation and likely outcome. Your confidence was reassuring
and willingness to employ a range of strategies is to be commended.
I understand that after your staff had exhausted all of the normal recovery
measures, rather than stop the process your staff used ground-breaking
techniques to recover the data from what was a very badly damaged RAID
5 set.
I would recommend your professional approach to the recovery of
data and while I hope that we don't require your services again in the
future, I would not hesitate to call you as a matter of priority if
we found ourselves in a similar position.
I am happy for you to use Perth College as a reference site should
you have a need, and once again thank you for all your assistance."
Mrs Jenny Ethell (Principal), Perth College
"“Just a short note to thank you for the data recovery
service you have provided. I had some precious family pictures and emails
that are priceless. I appreciate the prompt replies and the quick turn
around with the recovery of my files. You have a satisfied user - Thanks
again."
Dee-Anne Kenworthy, Wattlle Grove
"I was very happy with the result. Well done to the team at
Technetics! Communication and customer service was second to none. I
received an update within half a day, and I got the data back in no
time.
I also appreciate that you have a policy that we pay only if the
data is recovered. I have no hesitation in recommending your services
to anyone who requires professional data recovery services.
Thank you again."
Maurice Virduzzo, Business Networx Solutions
"I was happy with the result. Communication was good. I also
apreciate that you have a policy that we pay only if the data is recovered.
I will recommend your service to others."
Tom Thwaites, Tenix
"I recently had the pleasure of dealing with you and your
company in retrieving data from a damaged hard drive. The assistance
you provided was excellent, I was impressed with the quick response
and your ability to perform as promised. I would have no hesitation
in recommending you to my friends and associates.
In return should you ever require financing for motor vehicles
or any other business assets or equipment I would be happy to assist
you in obtaining the best finance package available."
Steve Kyriakidis, State Finance & Leasing
" Overall I was very pleased with the level of service that
you provided - I'm a happy customer."
Chris Grimes, St Josephs School
"Thanks Technetics for recovering several hundred precious
photos that I thought I had lost by formattin my Compact Flash Card.
I had alredy tried one of the local camera chains but they told me the
data wasn't recoverable. Keep up the good work!"
Mark Armstrong, Cheltenham
"All Instances of contact with your company were very well
done. Clear communications and descriptions of what would and could
be done and cost. The only thing missing was an estimate of the time
taken between agreeing to proceed and the actual delivery of the recovered
data. I realise that this would need to be qualified not to set too
firm an expectationb but to me a range to times would be more than acceptable.
Overall I'd rate everyone very highly, far exceeding the standards
of service delivery that I have experienced from other companies in
both the IT and non IT fields.
I would have no hesitation in recommending you to anyone. Most
of my work is in federal government in fields related to IT. If you
ever need or courage to have a go at that market I'd be a happy referece.
Good Luck."
Ian, Holocentric
" Considering the job at hand I am very happy with the level
of service provided by your company. I received feedback throughout
the entire process and had the drive returned within reasonable timeframe.
Whilst I am hoping to never require your service again I would certainly
have no hesitation in using your company if the situation was to arise
again."
Justin Edwards, Ian Weigh Motors
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